Frequently Asked Questions
Everything you need to know about your Roseland Furniture order.
What are your delivery options and timeframes?
We offer standard and premium room-of-choice delivery across the UK. Most in-stock items are dispatched within 3-5 working days, though larger furniture pieces may take 7-14 days depending on your location.
Do you offer a warranty on your furniture?
Yes, all Roseland Furniture products come with a 12-month manufacturer warranty against structural defects to ensure your peace of mind and long-lasting quality.
Can I return an item if it doesn't fit my space?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a refund, subject to our standard collection fees.
Is the furniture delivered fully assembled?
Many of our ranges, such as our oak sideboards and chests, are delivered fully assembled. However, items like beds and dining tables require minimal self-assembly to ensure they can be safely transported into your home.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible financing options through Klarna and PayPal Credit.
How do I care for my real wood furniture?
To maintain the beauty of your wood furniture, we recommend regular dusting with a soft cloth and avoiding direct heat sources or sunlight. Use a high-quality wax polish every 6 months to nourish the grain.