Returns & Exchanges
At Roseland Furniture, we want you to love your home, which is why we offer a straightforward 30-day return policy on all our high-quality pieces. If you are not completely satisfied with your purchase, we are here to help you find a better fit or provide a full refund.
Initiate Your Return
Contact our dedicated customer support team via email or our online portal within 30 days of delivery to request a return authorization.
Prepare the Furniture
Ensure all items are securely disassembled and repacked in their original packaging to guarantee safe transit back to our warehouse.
Schedule a Collection
For larger furniture items, we will coordinate with our specialist two-man delivery partners to arrange a convenient collection time from your home.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your full refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing